About

The operational bridge between a request and its resolution.

MyDiyafa was created for a simple reason: in most hotels, guest requests travel through phone calls, paper notes and chat groups — and some of them never arrive.

We build an Arabic-first guest request platform for hotels, serviced apartments and hospitality groups in Saudi Arabia. Every request gets one owner, a deadline, and a record that lasts until the guest confirms it is resolved.

MyDiyafa is currently onboarding founding hotels across the Kingdom.

Make every guest request visible, accountable and resolved.

See how MyDiyafa can improve service response across your property.