Guests ask from the room
A QR code in the room opens an Arabic-first portal — no app to download, no login. The request arrives typed, categorised and tied to the room.
Founding hotel programme
Become a MyDiyafa founding hotel.
We are onboarding a small first cohort of Saudi hotels and serviced apartments. Founding hotels use MyDiyafa free for their first 3 to 6 months, get the platform set up for them, and have a direct line into what gets built next.
Apply for the Founding Programme
Applying takes two minutes. We reply within one business day.
The product, in sixty seconds
Every guest request. One owner. Tracked until resolved.
MyDiyafa replaces phone calls, paper notes and chat groups with one Arabic-first workflow.
Every request gets one owner
Requests route to the right department with a response-time promise attached. Nothing sits in a chat group waiting for someone to notice.
Managers see everything
A live board and daily analytics: what is open, what is late, and which room keeps reporting the same fault.
Why join now
What founding hotels receive.
Free to get started
Run MyDiyafa free for your first 3 to 6 months, on a real property with real guests. When the founding period ends, you continue on a preferential founding rate we agree together.
We do the setup with you
Rooms, QR codes, departments, response-time promises and staff accounts — configured together in a single onboarding session.
A say in what gets built
Founding hotels talk directly to the people building MyDiyafa. What your team needs moves to the front of the roadmap.
Included for every founding hotel
- Property setup
- Room QR codes
- Staff onboarding
- Manager training
- Priority support
- Performance reports
- Direct product feedback channel
How it works
From application to live in days, not months.
- 1
Apply
Tell us about your property — it takes two minutes.
- 2
Walkthrough
A 15-minute call: see the product on your kind of property, in Arabic or English.
- 3
Pilot setup
We configure one property together: rooms, QR codes, departments and team.
- 4
Go live
Your guests start scanning, your team starts resolving, and your founding terms are locked in.
What we ask in return
Founding hotels shape the product. That is the deal.
The programme is small on purpose. In exchange for founding terms, we ask for three things:
- Run MyDiyafa on a real property with real guests — not a test environment.
- Tell us plainly what works, what is broken and what is missing.
- A short feedback call with your team every few weeks during the programme.
Questions
What hoteliers ask us.
Who can apply?
Hotels, serviced apartments and boutique properties operating in Saudi Arabia — independent or part of a group, any size.
What does the programme cost?
Nothing for your first 3 to 6 months — founding hotels use MyDiyafa free during the founding period. After that, you continue on a preferential founding rate we agree together during onboarding.
Do we need new hardware or an IT team?
No. Guests use their own phones through a QR code, and your staff use a browser on any phone, tablet or desktop. There is nothing to install.
Does it really work in Arabic?
MyDiyafa is Arabic-first, not translated as an afterthought: the guest portal, staff app, notifications and reports all work in Arabic and English, right-to-left done properly.
How long does setup take?
One session. Rooms, QR codes, departments and response-time promises are configured with you — most properties can go live the same day.
A limited number of founding places.
When the founding cohort is full, the programme closes. Apply now and we will reply within one business day.