Pricing
Simple plans for every property size.
No public price list yet — final pricing is tailored to your property during the demo.
Indicative plans. Founding hotels receive preferential terms.
Essential
For independent hotels getting started
What's included
- QR guest requests
- Automatic department routing
- Staff assignment & ownership
- Arabic & English guest experience
- Standard support
Professional
For hotels that manage service levels seriously
What's included
- Everything in Essential
- SLA monitoring & escalation
- Instant notifications
- Analytics dashboard
- Priority support
Group
For operators with multiple properties
What's included
- Everything in Professional
- Multi-property analytics
- Property comparisons
- Central management & oversight
- Onboarding for every property
Looking for founding-hotel terms?
Founding hotels receive preferential pricing and hands-on onboarding during the founding programme.
Frequently asked questions
Do guests need to download an app?
No. Guests scan a room QR code and submit requests from the browser — no app, no account.
Does MyDiyafa fully support Arabic?
Yes. Arabic is a first-class experience with complete right-to-left layouts for guests, staff and managers.
How long does setup take?
Most properties go live within days: property setup, room QR codes and staff onboarding are part of every plan.
Can we manage more than one property?
Yes. The Group plan consolidates properties with shared management and group-level analytics.
What happens when a request is delayed?
SLA timers track every request; delayed requests are escalated automatically to supervisors and managers.